This policy explains what personal information Kanvara Woodcraft Sdn. Bhd. (“Kanvara Woodcraft”, “we”, “us”) collects when you use plumbstudio.pro, why we collect it and the choices you have. We handle your information in line with Malaysia’s Personal Data Protection Act 2010.
Information we collect
We only ask for what we need to respond to you and deliver a commission:
- Details you give us — your name, phone number, email and the project details you type into our enquiry form or share by phone and email.
- Technical information — basic, non-identifying data such as browser type and pages visited, gathered through cookies (see our cookie policy).
How we use your information
Your information is used to reply to enquiries, prepare quotes, plan and deliver furniture projects, arrange delivery and installation, and keep you updated on work in progress. We may also use it to send you information you have specifically asked for.
What we never do
We do not sell, rent or trade your personal information. We do not send unsolicited marketing. Enquiry details submitted through this website are used solely to respond to your request.
Sharing with others
We share information only when it is necessary to complete your project — for example with a delivery partner or a specialist fabricator — and only the minimum needed. We may also disclose information where the law requires it.
Keeping your information safe
We apply reasonable technical and organisational measures to protect your data against loss, misuse and unauthorised access. We keep enquiry and project records only as long as needed for the purpose collected, or as required by law, then dispose of them securely.
Your rights
You may ask us to access, correct or delete the personal information we hold about you, or to limit how we use it. To make a request, email [email protected] and we will respond promptly.
Contact us
Kanvara Woodcraft Sdn. Bhd.
Lot 8, Jalan Segambut Tengah, Segambut, 51200 Kuala Lumpur, Malaysia
Email: [email protected] · Phone: +603-2856 4120